Shipping policy

Shipping & Custom Jewelry Information

Standard Shipping

We offer standard shipping within 2 to 8 business days, depending on the shipping method selected and the specific items in your order. All packages are shipped promptly and securely. For your convenience and peace of mind, we offer optional shipping insurance and signature confirmation to ensure safe and verified delivery.

Custom Jewelry Orders

Each custom jewelry piece is crafted with exceptional care and attention to detail by our skilled artisans. The production process typically takes 12 to 15 business days, followed by an additional 3 to 5 business days for shipping.

Our custom jewelry is produced in a verified, reputable overseas facility that upholds strict quality control standards. We are committed to delivering not just a product, but a beautifully crafted, meaningful piece designed to be cherished for years to come.

Refund & Cancellation Policy

All jewelry orders are final sale and non-refundable. Once an order is placed, you have a 24-hour window to request a cancellation. After this period, the order is considered confirmed and can no longer be canceled. Please ensure all details are correct before completing your purchase.