Refund policy

Return & Cancellation Policy

Due to the handmade nature of our products, we can only accept returns under legitimate circumstances. To be eligible, the product must be unused and returned within 30 days from the order date. After this period, returns will not be accepted. For hygiene and quality reasons, we cannot resell any product that has been opened or contaminated, so please be mindful when requesting a return.

Order Cancellations

You have 24–48 hours after placing your order to cancel. After this timeframe, cancellations will no longer be accepted.

Damaged or Broken Items

If your item arrives damaged or broken during transit, we will take full responsibility. However, any damage reported more than 24 hours after delivery will not be covered. Once your package leaves our facility, we have no further control over handling.

 

*This does not apply to custom jewelry orders*

We appreciate your understanding and cooperation to ensure a smooth shopping experience!